Contact Us

We're Happy to Help!

If you have any questions about your custom order, products, or shipping, please don't hesitate to reach out.

📧 Customer Service & After-Sales：support@zooyadiamondart.com

Send us an email and we promise to reply within 24 hours.

🤝 Wholesale Inquiries：wholesale@zooyadiamondart.com

For bulk orders and wholesale partnership inquiries, please reach out to our wholesale team.

🎨 How Customization Works

1. Choose your preferred size and diamond shape
2. Upload your photo when placing your order
3. Our design team will complete your piece within 3–7 business days
4. Once ready, we'll ship it to you worldwide

🔄 Return Policy

Because every item is personally customized, we do not accept returns on custom orders. However, if you receive a defective product, we will offer a full refund or remake it for you. Please contact us within 48 hours of receiving your order and include photos of the issue.